Flight status
Track your order
Here's how to check on your Nuvio Pet carrier, from checkout to your doorstep.
1
Check your inbox
Right after checkout you'll get an order confirmation email. Once your order ships (usually within 1–3 business days), we send a second email with your tracking number and a direct tracking link.
2
Or view your order history
If you checked out with an account, you can see every order and its status any time.
View my orders →3
Still can't find it?
Check your spam folder for an email from us, or reach out and we'll look it up for you. Have your order number ready if you have it.
Email hello@nuviopet.com →
1–3
days to ship
5–8
days in transit
30
day returns
2yr
warranty
Phone: +1 929 604 7180 · Mon–Fri, 9am–5pm ET